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Managed Services Consultant

Company: VirtualVocations
Location: New Orleans
Posted on: March 23, 2025

Job Description:

A company is looking for a Managed Services Consultant to manage customer requests and coordinate projects for loyalty and payment programs.
Key Responsibilities

Serve as the primary internal business point of contact and Loyalty and Payments solution SME post-implementation
Discuss available suite of APIs and internal processes for customer-specific requests
Train and educate customers on utilizing reporting and administrative support portals

Qualifications

2+ years in a customer-facing role with a task-oriented focus
Experience in the convenience retail space, either as a retailer, manufacturer, or loyalty services provider
Strong operational or technical background; loyalty background is a plus
Proficient understanding of relevant enabling technologies
Bachelor's Degree in Business Administration, Marketing, or related field preferred

Keywords: VirtualVocations, New Orleans , Managed Services Consultant, Professions , New Orleans, Louisiana

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