Director, Technology Operations

Company: Delta Utilities
Location: New Orleans
Posted on: April 3, 2025

Job Description:

JOB SUMMARY/PURPOSEDelta Utilities is seeking a Technology Operations Director to lead the internalization of technical architecting and strategic decision-making for the company's IT infrastructure. This role will focus on reducing reliance on external vendors by bringing these functions in-house while also managing and leading the design and implementation of complex infrastructure projects.The ideal candidate will balance strategic oversight with hands-on management of infrastructure solutions to support the company's long-term operational goals. It is a full-time position based in New Orleans, Louisiana.JOB DUTIES/RESPONSIBILITIES

• Take ownership of the technical architecture and strategic decisions related to IT infrastructure and systems, ensuring they align with Delta Utilities' business objectives
• Lead the design, planning, and execution of complex IT infrastructure projects, ensuring they meet performance, security, and scalability requirements
• Architect, design, implement and manage the cloud infrastructure and environments
• Collaborate with external partners, including vendors like Accenture, while assuming full responsibility for technical decisions and directing their activities in the design and implementation process
• Reduce external costs by developing in-house capabilities for architecting and strategic planning while maintaining efficient vendor relationships for execution
• Act as the technology liaison between IT, operations, and other business units, ensuring seamless integration and alignment on technology-driven initiatives
• Stay ahead of industry trends and emerging technologies to ensure the company's infrastructure remains competitive
• Ensure the company's infrastructure systems are designed with a focus on security, risk mitigation, and compliance with regulatory requirements
• Maintain responsibility for our information technology and operations technology networks across a national footprintMINIMUM REQUIREMENTSMinimum education required of the position
  • Bachelor's degree in information technology (IT), computer science, engineering, or a related field; advanced degree preferredMinimum experience required of the position
    • Minimum of 10+ years of experience in IT infrastructure, technology operations, or related areas, with experience in utilities, energy, or large-scale industrial sectorsMinimum knowledge, skills and abilities preferred of the position
      • Proven track record in managing and leading the architecture, design, and implementation of complex IT infrastructure projects
      • Demonstrated experience transitioning technical and strategic roles in-house from third-party vendors.
      • Strong leadership, communication, and strategic thinking skills, with a focus on collaboration and cross-functional coordination
      • Familiarity with managing external vendors like Accenture in a strategic partnership contextAny certificates, licenses, etc. required for the position
        • None
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Keywords: Delta Utilities, New Orleans , Director, Technology Operations, IT / Software / Systems , New Orleans, Louisiana