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Technical Writer

Company: VirtualVocations
Location: Metairie
Posted on: November 18, 2024

Job Description:

A company is looking for a Technical Writer to create and enhance product documentation infrastructure.



Key Responsibilities

Produce and maintain various types of documentation, including user guides and API developer guides
Create client aids using online videos, demos, and guided tours to enhance user understanding
Gather customer feedback on documentation to improve usability and monitor training material metrics


Required Qualifications and Education

Four-year college degree in a relevant discipline or advanced degree with applicable experience
3+ years of experience in a related field, or 2+ years with an advanced degree
Experience in the financial industry is a plus
SaaS experience is preferred
Experience with Microsoft Suite and MadCap suite of content management tools is preferred

Keywords: VirtualVocations, New Orleans , Technical Writer, IT / Software / Systems , Metairie, Louisiana

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